Our Managed Support services are designed to help you free from daily hassles of your IT management and to achieve the most out of your cloud infrastructure without disrupting your core business. Our 24/7 support team is ready to handle any odd time outages quickly and more importantly prevent dozens of others.
How can our Managed Support be useful to you?
- 24×7 Monitoring of CPU, Disk, Memory, I/O and processes of your cloud infrastructure with advanced monitoring system
- Efficient & proactive identification and fixing of issues before they occur
- Quickly & easily expand or reduce your cloud footprint.
- Focus on your core business operations with the peace of mind and let us handle environments and infrastructure issues.
- Secure your cloud through sophisticated tools and eyes of our security experts monitoring your cloud 24/7.
- Optimize your cloud billing and keep costs low through regular assessments of service usages.
Our AWS Managed Services plans include 24/7 monitoring to ensure high availability for anything hosted in the cloud. If there are any issues with your AWS environment, we are alerted immediately and act quickly through resolution.
Some of salient features of our managed support:
- MMH AWS Support backed by Amazon Web Services
- Ticketing-based Support
- Daily AWS Usage Reports
- Advanced Security Setup
- Snapshot Backups
- 24×7 Monitoring of CPU, Disk, Memory, I/O and processes
- Phone-based Support
- 24×7 Site Availability & Application Monitoring
- Direct Support Engineer Contact
- Application-level User Management
- Log Maintenance
- Automation Services
- Dedicated Support Personnel
- Root Cause Analysis and Deep Remediation
- Log Analysis
- Regular Status Reporting